![]() If you notice the wording was not what you requested - please contact us and we will do our best to sort through the problem and remediate it for you.Īll returns will be looked at on a case by case basis following the above policy so please do contact us on the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit. packaged in our own branded Jade Kiwi gift boxes with meaning card. ![]() ![]() We are not able to re-sell or re-use these items so please select your items and messages carefully. The Adze/Toki represents strength independence, unity of purpose, and pride. Gorgeous NZ made little Toki Greenstone or Pounamu. We are also not responsible for any items that are lost or damaged in transit - in which we do not offer a refund.Įngraved pieces - We do not offer returns/store credit for pieces with engraving as these pieces are individually customised with your own messages. We are not responsible for return postage costs. This is where many today believe its meaning of strength comes from. It is based on the Greenstone adzes used in many Maori tools for scraping and cutting which had to be strong to with stand the scraping and cutting motions. When returning an item, postage must be tracked, with signature required. The New Zealand Maori Toki, or Adze as many know it, is a symbol of strength. For the item to be approved for exchange of store credit it must be returned in its original packaging with care to ensure its safe return to us. Store credit will not be approved if item is returned damaged or broken in transit.
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